Privacy Policy

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Privacy Policy

1. Controller  of your personal data, representative in the European Union and data protection officer:

a) Controller: “Associació Agrupació dels Explotadors de Remuntadors Mecànics d'Hivern” (hereinafter, “SKI ANDORRA”) domiciled at Valira street, 2, ground floor, AD500 Andorra la Vella, Andorra. SKI ANDORRA is registered in the Register of Associations of Andorra with number 5009, in the Trade Register with number 906009-A, and its Tax Registration Number is S-700159-E.

b) Representative in the EU: If you are in the European Union, we inform you that our representative in the European Union is the company Compliance Gap Mitigation, SL, domiciled at Ferraz street, 28 - 2° Left, 28008 Madrid (Spain), which you can contact using the telephone numbers +34 91 758 94 41 or +34 91 548 27 01 and the email address

c) Data Protection Officer: You can contact SKI ANDORRA's data protection officer at

2. File declared in accordance with Andorran legislation at the Data Protection Agency of Andorra:

In compliance with that required by Law 15/2003, of December 18, Qualified on Personal Data Protection (hereinafter, “LQDP”), and with the regulations that develop it, SKI ANDORRA informs you that any personal data that you provide SKI ANDORRA will become part of the corresponding files owned by SKI ANDORRA duly registered with the Data Protection Agency of Andorra.

3. Provisions regarding the processing of personal data of minors and/or third parties:

3.1. The registration and electronic contracting of products and services offered through this website by SKI ANDORRA can only be carried out by persons of legal age, in no case minors. In accordance with the foregoing, if you provide your personal data through this website, you do so under the premise that you are of legal age. If SKI ANDORRA verifies that, contrary to the previous rule, the personal data has been supplied by a minor, it will proceed to its immediate erasure.

3.2. Personal data of third parties other than the data subject should not be provided through this website. However, if it is essential to carry out the request that justifies the provision of the personal data in question, the person who supplies the data assumes the responsibility of informing in advance the owner of the personal data of everything provided in this document.

3.3. In the event that, in order to proceed with your request, you have to provide personal data of minors, you guarantee SKI ANDORRA that you have the authorization of the holders of parental authority or guardianship over the minor of which is processed to facilitate said data and undertakes to, previously transfer, inform the holder of parental authority or guardianship over the minor in question all that is established in this privacy policy, exempting SKI ANDORRA from any responsibility in this regard.

4. Purposes of the treatment, legal basis of the treatment and period of conservation of personal data:

4.1 Purposes of the treatments:

SKI ANDORRA may process your personal data for the purposes described below:

a) Through the online forfeit purchase and recharge service, SKI ANDORRA will collect and process your personal data and the forfeit identifier to manage the procedures of purchasing, paying, delivering, consulting, and resolving possible claims set by any party in relation to the purchase or recharge process, or with your forfeit.

b) Through the contact form and the contact emails provided through this website and this policy, SKI ANDORRA will collect and process your personal data along with the data that we may request from third parties, when necessary, to manage your requests for information or rights, and your inquiries or claims.

c) Through the cookies that SKI ANDORRA puts on your device when you visit our website, to be able to evaluate your use of the website, and reports on the overall activity on our website in order to optimize it.

4.2 Lawful basis of the treatments:

Our personal data may be processed in accordance with one or more of the following basis:

a) The treatment is necessary for the execution of the corresponding contract, through which you acquire SKI ANDORRA products and/or services;
b) The treatment is carried out in accordance with the eventual consent that you have expressly granted. The aforementioned consent can be withdrawn whenever you wish, despite the fact that, likewise, said withdrawal would make it impossible for us to continue providing you the service associated to said consent;
c) The treatment is necessary for the achievement of legal obligations; and
d) Always respecting your interests, your freedoms and your fundamental rights, the treatment is necessary for the achievement of the legitimate interests of SKI ANDORRA, or your unambiguous consent that you give us with your actions such as, for example, when you send us an email with a query or request.

4.3 Personal data retention schedule:

In general, your personal data will be kept for the period necessary to achieve the purposes established in this document. Subsequently, your personal data will be kept for as long as it takes to prescribe the legal responsibilities derived from the treatment in question, in accordance with the applicable legislation.

By way of example, your data may be kept for the following periods:
· 5 years for accounting documentation; and
· During the entire duration of the litigation and until the exhaustion of all possible remedies.

If your personal data are used for various purposes that oblige SKI ANDORRA to keep them for different periods, we will apply the longest conservation period among the applicable ones and will maintain at all times the security measures that the most demanding treatment needs.

5. Categories of recipients, including service providers:

If it is necessary to achieve the aforementioned purposes, your personal data may be communicated to the following categories of recipients:

a) SKI ANDORRA service providers who must process your personal data in relation to the purpose in question, which they will do following the instructions that SKI ANDORRA transmits to them through a Data Protection Agreement, in accordance with this privacy policy and with the appropriate security and confidentiality measures established by SKI ANDORRA;
b) Ski resorts of Andorra (GrandvaliraOrdino- Arcalís i Vallnord-Pal Arinsal) for fraud control and, only if we have your express consent, form them to send you commercial communications related to their skiable domains.
c) Entities responsible for the insurance associated with your forfeit.
d) Government of Andorra, for its control of fraud in relation to the subsidy of forfeits, whenever this is the case.
e) School ski department of the physical education area of ​​the Ministry of Education of the Government of Andorra for its control of extracurricular forfeits.
f) Third parties that are not related to SKI ANDORRA, if SKI ANDORRA identifies, in good faith, the need to carry out the communication in question to: (1) comply with any law, regulation, legal procedure or government requirement with applicable executive force; (2) enforce the terms and conditions of the purchased product and/or service, including investigation of possible violations; (3) and/or detect, prevent, or otherwise address fraud, security, or technical issues;
g) Competent Public Administrations, in the cases provided by Law and for the purposes defined therein; and
h) Financial entities that act as payment service providers, with which we only share the amount of your purchase.

6. Transfers to third countries or international organizations (international transfers):

SKI ANDORRA carries out international transfers of personal data legitimized by article 36.a of the LQPD and 44 of the General Data Protection Regulation of the European Union (hereinafter, “GDPR”).

Addicionalment, l’informem que aquest lloc web utilitza Google Analytics, un servei d'anàlisi web que opera Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, els EUA.

Google Analytics uses "cookies". These are text files that are stored on your device and that allow an analysis of your use of the website in accordance with the purpose c) of section 4.1 and the basis of legitimation b) of section 4.2. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. If you want more information, you can consult the page that describes how Google uses the information on our website and/or Google's privacy policy regarding the web analysis service that it gives us.

IP anonymization
We have activated the IP anonymization feature on our website. Your IP address will be shortened by Google within the European Economic Area prior to transmission to the US. Only in exceptional cases the full IP address is sent to a Google server located in the USA for it to be anonymized there. The IP address transmitted by your browser as part of Google Analytics will not be processed together with any other data that Google has.

7. Rights in relation to your personal data:

In compliance with the LQPD, SKI ANDORRA informs you that, to exercise your rights of access, rectification or erasure of your personal data, recognized in the aforementioned regulation, you will have to send a written and signed communication to the email address, to which you will need to attach a copy of your passport or other national identity document.

On the other hand, in accordance with the GDPR, if you are in the European Union, in addition to the above rights, you may also exercise the following:

- right to limit the treatment, right to the portability of your data, right to object to the treatment; Specifically, we inform you that you can install in your Chrome, Internet Explorer, Safari, Firefox and / or Opera browser, the add-on to not send Google Analytics data to Google Inc.
- in cases in which the treatment is based on your consent, your right to withdraw your consent without this affecting the legality of the treatment of said data before the withdrawal of your consent; and
- The right to file a claim with a data protection supervisory authority within the scope of the European Union.

You may exercise the above rights by sending a written and signed communication to the email address, to which you will have to attach a copy of your passport or other national identity document.

Likewise, you can obtain additional information about your rights by contacting a data protection control authority.

8. Security:

SKI ANDORRA guarantees that the treatment that it will carry out of your personal data is subject to the strictest professional secrecy, and that the necessary measures, both technical and organizational, have been established to guarantee the security of your personal data and prevent its alteration, misuse, loss, theft and unauthorized treatment or access.

9. Changes to the Privacy Policy:

This Privacy Policy is subject to periodic modifications in accordance with the applicable legislation at all times, so we recommend that you consult it frequently.

Last updated on November 13, 2020.